FAQS
Product & Diamond FAQ
Are lab grown diamonds real diamonds?
Lab-grown diamonds are real diamonds with same carbon structure and chemical composition. A 'Lab Diamond' is exactly like a Natural Diamond, except instead of mining it from the Earth, they are grown in a lab.
They sparkle the same, have the same types of colour and clarity, and can come in the same sizes and shapes. In fact, they offer excellent value and are more affordable than natural ones of comparable quality and size.
Why choose lab grown diamonds?
Two important reasons to choose a lab diamond are origin & value. Rest assured that your diamond did not result in the funding of conflict in a war-torn country, nor did it require leaving a mile-wide hole in the ground. Also objectively, diamonds grown above the Earth are more pure than "dirt diamonds", blasted out of the Earth with dynamite and diesel. Compared to diamonds grown in the chaos under the Earth, diamonds grown by mankind have fewer defects and less strain in the crystal structure.
Quite simply, the more pure the diamond, the better, brighter, and whiter the gemstone.
Most of HOQs white lab diamonds receive the highest purity rating of Type IIa whereas less than 2% of mined diamonds receive the coveted IIa purity rating.
What are the 4Cs of lab diamonds?
Lab diamonds receive grading reports from independent gemological organisations on the 4Cs: Cut,
Color, Clarity, and Carat Weight. Just like in mined diamonds, lab diamonds will exhibit variations
across the 4Cs and range from poor to superlative quality. Not all lab diamonds are perfect,
colorless, and flawless!
Why are there many doubts about lab grown diamonds?
The simple answer is that the mined diamond industry, from the industrial miners all the way to retailers, fear the coming disruption of laboratory-grown diamonds.
The oligopoly of diamond mining creates artificial scarcity and continues to stymie the growth of this new age diamond. Part of that effort involves spreading fear, uncertainty, and doubt about lab diamonds.
Why are lab grown diamonds less expensive than natural diamonds?
Lab grown diamonds are created using an advanced technology whereas natural diamonds are mined from
under the surface of the earth. Lab diamonds do not incur the expense of mining, transportation and
artificial created scarcity and hence are free from the high mark-ups. Literally diamonds that don’t
cost the earth.
Is your jewelry certified?
We only offer G+ VVS-VS stones, and our 1ct+ lab diamonds are IGI certified. The gold is 18K and BIS
Hallmarked. You always know you’re getting the best.
IGI Explains what are labgrown diamonds?
External Links:
https://youtu.be/fK-XWvVEISE
How can I trust diamonds online?
We know that selling diamond jewellery begins with trust. The founding team has significant
experience in diamond jewellery mfg for several years. Our customer reviews will also validate our
attention to detail. Moreover we're just a WhatsApp message or phone call away from answering all
your queries. Ping Us!
Customer Services
Return and Exchange Policy
We want your shopping experience with us to be delightful and nothing short of extraordinary. If for any reason you're not completely satisfied, we offer hassle-free returns and exchanges within 15 days of delivery
What Can't Be Returned or Exchanged?
Personalised Pieces
Engraved or customised jewellery and gold coins can't be returned or exchanged.
Previously Worn Items
We can't accept jewellery that's been damaged, modified, or shows signs of wear.
How to Initiate a Return or Exchange?
We make it easy to return or exchange your jewellery! Simply contact our customer support team through:
Phone or WhatsApp: +91-9700405432
Email: virajjewels970@gmail.com
Once we hear from you, we'll arrange a convenient pickup of your return shipment directly from your location.
Note: We will make two pickup attempts. If the courier partner is unable to collect the shipment, you'll be responsible for sending the return package back to us at:
Viraj Jewels
5-9-30/19, beside Ohri's hotel
Basheerbagh, Hyderabad, India -500029
Please ensure that your shipment is securely packed. Also, we request that you record a video of the whole packing process.
Resizing Policy
Resizing Policy
We want your ring to be cherished for years to come, so a perfect fit is essential.
Resize Policy Details
- Caratia offers one resizing within the first 15 days of delivery:
- We’ll offer free insured return shipping (free pick-up and delivery).
- Ring Resizing can cause a difference in the final metal weight. In such cases, any difference amount greater than Rs. 500 is chargeable/refundable.
- Resizing may not be possible for certain ring designs due to their unique structural characteristics.
- For any resizing requests after the 15-day period, please call our customer service team at +91-9700405432.
- Angara will not accept any product that has already been repaired, resized or engraved by another jeweller.
How long it takes for an order to get delivered?
Each item is customised and made to order. It takes 21 days for your product to get manufactured and further 2-3 days for PAN India free shipping. Some gifting items which are available in stock can be delivered in 3 days.
How safe is the shipping?
Shipping is secured and insured till you receive the item. We use only reputed precious good shipment partners
